By creating an account or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you use the Services on behalf of a business (for example, as a trainer operating a coaching practice), you confirm you have authority to bind that business, and “you” refers to both you and that business.

Chiseld provides software that helps people track their fitness journey and helps fitness professionals manage their clients. The Services let users record workouts and workout history, body measurements and body stats, nutrition information, progress pictures, schedules, and related fitness data, and let trainers coach and manage their clients.

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services. The Services are intended for adults and are not directed to anyone under 18. By registering or using the Services, you represent and warrant that you meet this requirement and that the information you provide is accurate and complete.

To use certain features you must create an account. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. You agree to notify us immediately at contact@chiseld.com if you suspect any unauthorized access to or use of your account. We are not liable for any loss arising from unauthorized use of your account where you have failed to keep your credentials secure.

The Services support two roles: clients, who track their own fitness data, and trainers, who manage and coach clients.

a. The trainer–client relationship

Any coaching, advice, programming, or services a trainer provides to a client are provided solely by the trainer, not by Chiseld. The contract for those services is between the trainer and the client. Chiseld is not responsible for the quality, safety, legality, or outcome of any trainer’s services or advice, and is not responsible for any payment, dispute, or arrangement between a trainer and a client.

b. Access to client data

When a client connects with a trainer, the trainer can view and, where applicable, edit certain client data to provide coaching, as described in our Privacy Policy. Progress pictures are an exception: a trainer can access a client’s progress pictures only with that client’s explicit, specific consent, which the client can withdraw at any time.

c. Trainer responsibilities

If you use the Services as a trainer, you are an independent operator. You are solely responsible for: your own advice and services; holding any qualifications, licenses, or insurance required for your activity; your compliance with applicable law, including data-protection and tax obligations; and the lawful handling of any client data you access, including providing your own privacy notice to your clients where required. You act as a separate data controller for the client data you use in your own practice.

d. No agency

Nothing in these Terms creates any employment, agency, partnership, or joint-venture relationship between Chiseld and any user or trainer.

a. Ownership

You retain all rights to the content you submit to the Services, including workouts, body stats, nutrition logs, progress pictures, ledger entries, profile pictures, and feedback (“Your Content”). We do not claim ownership of Your Content.

b. License to operate the Services

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and process Your Content solely to operate, provide, secure, and improve the Services for you and — where you have authorized it — for a connected trainer or client. This license is strictly limited to running the Services and ends when Your Content is deleted, except for backups retained for a limited period and anonymized data, as described in the Privacy Policy. We do not use progress pictures for any purpose other than providing the Services, and we never use them for advertising.

c. Your responsibilities

You represent that you own or have the necessary rights to Your Content and that it does not infringe any third party’s rights or violate any law. You must not upload content that is unlawful, that depicts another person without their consent, or that you do not have the right to share.

d. Feedback

If you send us suggestions or feedback, you grant us a perpetual, royalty-free license to use it without restriction or obligation to you.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

• Use the Services in any way that violates applicable law or regulation.
• Access or attempt to access another user’s account or data without authorization, including a trainer accessing a client’s progress pictures without consent.
• Upload malware, attempt to disrupt or compromise the Services, or reverse-engineer, scrape, or copy the Services except as permitted by law.
• Use the Services to harass, abuse, or harm another person, or to impersonate any person.
• Resell, sublicense, or commercially exploit the Services except as expressly permitted (trainers’ use of the Services to run their coaching business is permitted).

a. Paid features

Some features require a paid subscription. By subscribing, you agree to pay the applicable fees, which may be inclusive or exclusive of VAT or other taxes as indicated at the point of sale.

b. Clients (in-app purchases)

Client subscriptions and purchases are sold and processed through the Apple App Store or Google Play, and are billed by Apple or Google under their terms, not directly by us. Paid subscriptions renew automatically for the same period unless you cancel at least 24 hours before the current period ends. You manage or cancel a subscription in your Apple ID or Google Play account settings; deleting the app does not cancel a subscription.

c. Trainers (website purchases)

Trainer subscriptions purchased on our website are processed by Stripe and renew automatically for the chosen billing period until cancelled. You can cancel through your account settings or by contacting us; cancellation takes effect at the end of the current billing period.

d. Price changes

We may change subscription prices. We will give you advance notice of significant changes, and changes apply only to the next billing period after the notice. If you do not accept a price change, you may cancel before it takes effect.

e. Refunds

For in-app purchases, refunds are handled by Apple or Google under their policies. For website purchases, fees are generally non-refundable except where required by law, by these Terms, or by our published refund policy. This does not affect any statutory rights you have as a consumer.

f. Consumer right of withdrawal (EU/EEA)

If you are a consumer in the EU/EEA, you have a 14-day right of withdrawal. Because the Services begin immediately, by purchasing you expressly request that we start providing them during this period and acknowledge that you lose the right of withdrawal once they are fully performed. This does not limit any non-waivable consumer rights. Our Refund Policy explains how this works and how to withdraw.

If you download the app from the Apple App Store, Apple’s standard Licensed Application End User License Agreement (at apple.com/legal/internet-services/itunes/dev/stdeula) applies in addition to these Terms. You and we acknowledge that these Terms are between you and Chiseld only (not Apple), that Chiseld alone is responsible for the app and its content, and that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. If you download the app from Google Play, the Google Play Terms of Service also apply. In each case, the app store has no warranty, maintenance, or support obligation for the app, and your use must comply with the applicable store’s terms.

The Services, including all software, text, graphics, logos, and design, are owned by Chiseld or its licensors and are protected by intellectual-property laws. Except for the limited right to use the Services under these Terms, we grant you no rights in them. You may not reproduce, distribute, modify, or create derivative works from the Services or our content without our prior written consent. “Chiseld” and our logos are our trademarks and may not be used without permission.

The Services rely on third-party providers (including Google/Firebase, Apple, Google Play, and Stripe) and may contain links to third-party websites or services we do not control. We are not responsible for the content, policies, or practices of any third party, and your use of them is governed by their terms and is at your own risk.

We work to keep the Services available but do not guarantee they will be uninterrupted, secure, or error-free. To the extent permitted by law, the Services are provided “as is” and “as available.” We may modify, suspend, or discontinue any feature of the Services at any time; where a change would significantly and adversely affect a paid feature you use, we will give you reasonable notice where practicable.

a. By you

You may stop using the Services and delete your account at any time. Deletion of your data is handled as described in the Privacy Policy. Deleting your account does not automatically cancel a subscription billed by Apple or Google (see section 8).

b. By us

We may suspend or terminate your access if you breach these Terms, if your use harms other users or the Services, or as required by law. Where reasonably possible and lawful, we will give you notice and a chance to address the issue; we may act without prior notice where the breach is serious or where required to protect users or comply with law.

c. Effect

On termination, your right to use the Services ends. Sections that by their nature should survive (including content licenses you have granted, intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive termination.

a. Mandatory rights

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under applicable law, including your non-waivable rights as a consumer.

b. Data protection claims

Nothing in this section limits or excludes any right you may have to compensation under data protection law, including Article 82 of the GDPR. Such claims are governed by that law and are not subject to the exclusions or cap in sections 15(c) and 15(d).

c. Exclusion of indirect loss

Subject to sections 15(a) and 15(b), and to the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, or special damages, or for any loss of profits, revenue, business, or goodwill, arising from your use of or inability to use the Services.

d. Cap on liability

Subject to sections 15(a) and 15(b), and to the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Services is limited to the total amount you paid us for the Services in the 12 months before the event giving rise to the claim.

If you use the Services as a trainer or other business user, you agree, to the extent permitted by law, to indemnify and hold harmless Chiseld and its officers, employees, and affiliates from third-party claims, losses, liabilities, and reasonable expenses arising out of the coaching services or advice you provide to your clients, your handling of client data, or your breach of these Terms. All users remain responsible for content they upload that is unlawful or infringes a third party’s rights. This does not apply to the extent a claim arises from our own breach or negligence, and nothing here limits your non-waivable rights as a consumer.

These Terms are governed by the laws of Romania, without regard to conflict-of-laws rules. If you are a consumer, you also benefit from any mandatory consumer-protection provisions of the law of the country where you live, and nothing in these Terms deprives you of those protections.

Before starting any formal proceedings, we encourage you to contact us at contact@chiseld.com so we can try to resolve the matter. Any dispute that cannot be resolved will be subject to the competent courts of Brasov, Romania; if you are a consumer, you may also bring proceedings in the courts of your country of residence where the law allows.

We may update these Terms from time to time. We will post the updated Terms with a new “Last Updated” date and, for significant changes, notify you through the Services. Changes take effect when posted (or on a later stated date), and your continued use of the Services after that constitutes acceptance. If you do not agree to a change, you should stop using the Services.

These Terms, together with the Privacy Policy and any terms presented at the point of sale, are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign your rights under these Terms without our consent; we may assign ours in connection with a merger, acquisition, or sale of assets, on notice to you. We are not liable for any failure or delay caused by events beyond our reasonable control. These Terms may be provided in other languages for convenience; if there is a conflict, the English version governs unless your local mandatory law requires otherwise.

If you have any questions about these Terms, contact us at:

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.